For BPOs & contact centers

AI agents for your inbound line — priced on your unit economics.

gptagent runs managed AI voice agents on tier‑1 inbound, peak load and after‑hours — below your loaded cost per hour, with quality control on 100% of calls and exception handling by your team. Runs through your SIP and CRM. Everything included, per minute.

A pilot starts on a safe slice — a shift or a segment, not your main line.

pilot · night shift
Calling to confirm my delivery window.
Of course — I can confirm that now. Your window is tomorrow, 9am to 12pm.
Great, thanks.
✓ resolved · tier‑1 · logged to CRM · QA scored
The pressure

Your clients are automating the work you bill for.

AI is removing volume faster than new value lines mature — and building it yourself competes with your own billable hours. The move that protects margin is to put neutral AI on tier‑1 inbound, so your people move up to the work that actually pays. gptagent is that neutral layer: we handle the simple, high‑volume calls; your team keeps the ones that need judgment.

Where we take the load

The volume that doesn't need a person.

Peak load Tier‑1 / simple inbound Nights & weekends Seasonal spikes QA on a sample only Agent churn & training An expensive clean hour
Why this, not "just a voice bot"

The layer that's hard to copy is the sticky one.

Economics

  • Beats your loaded cost per hour, all‑inclusive — model and telephony in the per‑minute price.
  • A transparent per‑minute rate, not a growing, unpredictable bill.
  • Scale without hiring — you pay for minutes, not headcount.

Scale & reliability

  • Many concurrent agents hold peak simultaneous load.
  • Escalation with full context — a hard call goes to your agent, never a dead end.
  • Runs through your SIP and CRM — fits your current telephony and systems.

The sticky layer

  • 100% of calls under quality control — an AI judge on your rubric, not a 2% sample.
  • Agents self‑improve — Primary / Challenger versions on real traffic.
  • Full transcripts, tags and reporting into your QA loop.
How it fits your operating model

Four steps, inside your process.

Take

Take

Tier‑1, peaks and after‑hours, on your scripts.

Escalate

Escalate

A hard call goes to your agent with full context.

Write

Write to CRM

A clean outcome in your systems.

Report

Report

Transcripts, tags and QA scores into your quality control.

Pricing

Priced per minute, everything included — and it drops as volume grows.

You pay only for the minutes your agents handle, with model and telephony already in the price. We size the exact price to your flow and your model in the contract — and in a pilot we show you the real cost per clean hour on your own calls.

A pilot on your real traffic.

We take a slice of your inbound line, tune the agent to your scripts, and show you the cost per clean hour on your calls — you pay only for minutes. We work out the economics together.

Book a pilot